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PATIENT FAQS

  • Why did my doctor recommend testing through the CardioVIP Program?
  • Where are the initial tests done?
  • How do I arrange to have these tests?
  • Are the procedures painful?
  • Do I need to do anything special to prepare for these tests?
  • How long do these tests take?
  • Will I have to disrobe for any of the screenings?
  • Does insurance cover the cost?
  • What if I can't make my appointment?
  • I have a pacemaker. Can I still participate in the diagnostic procedures?
  • When will I receive my results?
  • I feel perfectly healthy; why should I do these tests?
  • If the tests show that I have increased risks for heart disease or stroke, can I do something to reduce those risks?
  • What if I have other questions?
1. Why did my doctor recommend testing through the CardioVIP Program?

Your doctor has recognized that you have existing risks for cardiovascular disease, so he or she wants to make sure that they are doing everything possible to determine the extent of your risks. CardioVIP is a unique program that combines very advanced blood and physical tests to fully characterize this risk. The additional information helps your doctor develop a comprehensive plan of action to reduce your risks.

2. Where are the initial tests done?

Depending on whom your doctor is, these tests are mainly done in the same office building where you go for your appointments. You may need to go to one of the convenient CardioVIP locations near your doctor's office.

3. How do I arrange to have these tests?

After receiving an order from your doctor, a CardioVIP iCoach will assist you with scheduling blood tests as well as non-invasive physical procedures. You will also receive information about the testing process and the CardioVIP HealthyHeart Program.

4. Are the procedures painful?

The only slight discomfort you should feel is when your blood is drawn and slight pressure to your arms when a blood pressure cuff is inflated during one of the tests. The rest of the procedures are painless and involve no exposure to radiation.

5. Do I need to do anything special to prepare for these tests?

Yes, we ask that you wear loose fitting, two-piece clothing, and do not wear pantyhose. Fasting is based on your doctor's preference, but ideally a four hour fast is needed. It is especially important not to do physical exercise, drink caffeine, use tobacco, or have a meal high in fat during the four hours prior to testing. Additionally, one of our tests requires that index fingernails be cut short. If you have diabetes, follow your physician's recommendation for fasting and for taking your medication(s).

6. How long do these tests take?

As a general rule, allow 45 minutes to an hour for the tests. Individually, these tests take approximately 5 to 20 minutes each, depending on the test.

7. Will I have to disrobe for any of the screenings?

If you wear the appropriate clothing (see question 5), you will not have to disrobe, except for shoes and socks. If your physician orders a home sleep test, the technician will show you how to put a monitor on the upper part of your chest over your clothes. Please know that your privacy is very important to us, therefore we perform these tests in a private area, and very minimal body exposure is needed.

8. Does insurance cover the cost?

When you meet with your CardioVIP iCoach (in person or by phone) to schedule the appointment, your insurance information will be obtained. We call your insurance company to determine your costs which are based on your deductible. After that information is obtained, we will review your costs with you prior to testing. All of the tests are in your insurance network. Like other health care providers, a $25.00 co-pay will be required for blood tests at the time of service. The physical diagnostic tests which are done once a year will be based on your deductible status. If your deductibles are satisfied for the year, then there would be no cost to you.

9. What if I can't make my appointment?

Please notify us as early as possible, and we will reschedule your appointment. It is important that you notify us, as a block of time has been set aside specifically for your appointment; we can potentially use that time for another person. One of our staff members will call you one or two days in advance of your appointment to remind you of the day and time.

10. I have a pacemaker. Can I still participate in the diagnostic procedures?

There are two tests that cannot be done on people with a pacemaker or defibrillator. Please make sure you tell the office staff if you have a one of these devices.

11. When will I receive my results?

Typically, the test results should be available to your physician in 10 - 14 days. After your physician has reviewed your test results with you, they will be available on the CardioVIP website for your review at www.cardiovip.com. Your iCoach will show you how to log onto the website or provide an easy-to-follow hand out so you can access the website and your results.

12. I feel perfectly healthy; why should I do these tests?

Because your doctor has identified some conditions that put you at risk for cardiovascular disease, he or she wants to make sure that your treatment is appropriate to lower those risks. CardioVIP allows for a comprehensive assessment of many factors, some of which you may not be aware of because you do not experience symptoms. This allows your doctor to be PRO-Active and prevent the progression of cardiovascular disease rather than waiting for a potential cardiovascular event, such as a heart attack or stroke to occur.

13. If the tests show that I have increased risks for heart disease or stroke, can I do something to reduce those risks?

Research has shown that proper lifestyle modifications and medications can potentially slow or regress cardiovascular disease. The good news is that CardioVIP has a HealthyHeart education program led by your personal iCoach. This Program is available to all patients who have had CardioVIP testing. This web-based program is no additional charge to you or your insurance and coordinates your care with your physician. The appointments with your iCoach are flexible and scheduled based on your availability.

14. What if I have other questions?

Every patient will be given a personal website where you can follow your progress to better health. After your tests are reviewed by your doctor, you will start working with your personal HealthyHeart iCoach team where you will have the opportunity to ask any unanswered questions. Depending on your preference, you will be in contact with your iCoach by phone, through email, and through your personal website, where you will also be able to review your test results. Additionally you will have the option of meeting with an iCoach in person. Questions that cannot be answered by our iCoach team regarding your health will be forwarded to your physician. For further questions, email them to
myquestions@cardiovip.com or call 855-633-5555.